Testimonials

"It’s hard to put into words our gratitude to Randy for his mentoring and guidance, which more than doubled the growth of our business. As a small business owner, green at that, Randy walked us through a new website, updating our social media branding, and most importantly, helped us to better understand marketing and pricing/yield management strategies.

When we started our journey together Randy asked us to give him a “number" that we wanted to achieve to measure success. Though it may have been hard for us mentally to implement some of Randy’s strategies at times, ultimately our projected number was blown out of the water. We could never have imagined the growth that was achieved with Randy’s guidance.

An effective communicator, Randy was tenacious yet patient with us, all while working through an extremely difficult time in our country with Covid. It is coming up on a year since we worked with Randy and we have realized a gain over last years bottom line. It was just a pleasure working with Randy and we would not hesitate to do it all again should we start lagging in our profitability.

Thank-you Randy, your mentoring/friendship took us to the next level, we could not have done it without you!”

"Randy Bangs is great at what he does with Inn consulting. The Lake Pointe Inn was on the verge of going bankrupt when I was recommended to call Randy.

We bought the Lake Pointe Inn in the fall of 2016. Sales had been in the mid 550’s with a good year being 570k. The first 12 month we owned the inn we did 580K. A new record! The second 12 month we did 485k the worst 12- Month span in the 20 plus history of the Lake Pointe Inn. The start of the third year we were down 150k in the first 5 months of the year. We were starting our summer season with bookings down in July by 150 room nights versus our slowest year ever. We were on the verge of total failure. We were running out of cash, my entire life savings. I had to go back to work and unretire. The situation was very bleak.

Randy took over our marketing on June 7th of 2019. Bookings immediately started taking off. We finished with a respectable July. In August we set an all time, 20 plus year sales record, for the Lake Pointe Inn. We did about 85K! The next 30 months were either a record for that month or an all-time record. (except for Covid Months).

2020 was the Covid year we were basically closed for 3 months that year but our sales for the year were around 725k!! blowing past the 580k record. 2021 brought a record $1,050,000.00. Our sales for 2022 are trending up about 20K or 2.5% above the 2021 record, with July of this year doing 125k being another all-time record.

I owe a lot to Randy. He saved my business and saved me from going bankrupt. He has helped me create the business of my dreams. On every check I wrote to Randy I put with the deepest gratitude on the check.

I was working check-ins last night and I was on the phone with Randy and we kept getting interrupted with guests coming and I told him it was his fault. He changed my life and I will be forever grateful to Randy for what he has done for me and my family. If I was buying an inn today I would hire him before I closed the sale."

My Cell is 301-387-6779 if you would like any more info on Hiring Randy to turn your situation around.

"Owning and running a Bed & Breakfast was a dream we had for nearly ten years. We attempted to buy our current B&B in 2010 but weren't able to do it at that time. We put the dream in our back pockets with hopes we could make it happen in the future.

Somewhere in late 2018 we decided to give it another go. It was suggested that we connect with Randy Bangs, a Professional B&B Consultant. We couldn't be happier we took that suggestion!!

There are a lot of things we loved about having Randy in our corner. One of the most meaningful things, to us, was being able to visit Randy's B&B and "shadow" him for a couple of days. It was during that time our hopes turned into aspirations and we knew we wanted Randy to guide us through the acquisition process.

Randy helped us see how our dream could become a reality. He thought outside the box and looked for solutions with every obstacle we encountered along the way. He helped us formulate an impressive Business Plan to present to our lender. He was accessible and always returned our texts or calls promptly during the process of purchasing our home / B&B. Randy was very knowledgeable and professional while also making the process really enjoyable. Taking a big step like this can be stressful. Whenever one of us was feeling anxiety the other would say "Call Randy!" And we would. He always addressed our concerns and helped us identify the remedies for them. Afterwards we'd have a concrete task list and we'd feel centered with our goals once again.

Once we 'd purchased the property, we continued to work with Randy as our consultant. He assisted us with establishing an "ultimate" goal list for indoor and outdoor improvements as well as a marketing plan. When we realized some of those elements weren't going to be possible for us financially, he helped us strategize and prioritize projects that would have the most impact while being mindful of our budget.

Randy helped us put together and implement a plan for success covering every detail of running the business. Anytime we had a situation come up that we weren't sure how to navigate, he would be there to guide us through. He helped us learn the ins and outs of our reservations system and helped us understand the importance of adjusting rates based on demand. This had a tremendously positive impact on our business and that positive impact is ongoing.

Randy met and surpassed our expectations as a Professional Consultant, and is still always available to us when we need some expert advice. We would definitely recommend him to other innkeepers who are just starting out, or who have been at it for a while and want to take their business to a different level. He's knowledgeable in every aspect of running a B&B from daily operations to maximizing revenue and minimizing costs. From remodeling and advertising to marketing and expanding. He covers it all.

Our revenue has grown year over year and we attribute our success, in part, to that early foundation with Randy's guidance and support. We'd definitely reach out to him again should we need his services. There would be no reason to look elsewhere.

Anyone who would like to talk with us regarding our experience is invited to reach out to us via the Astor House website where you can find our email address and phone number."

"I first met Mr. Bangs in the summer of 2019 when we were in the third year of our B&B business. We were working very hard but not working very smartly.

We contracted with Randy for 12 months starting that September. Randy said he would increase our sales by 30% for that twelve month period . I was skeptical about his claim but was happy to pay him since a large part of his fee was based on achieving that goal, which he exceeded.

Randy started at once upgrading our website, our pictures, and our rent roll.

He lives in Wisconsin so we had frequent phone calls. I learned to have a pen and notebook handy because he always had new directions and ideas to grow our business. Randy remains our chief source of counsel in his area of knowledge as our business has grown consistently every year.

I do not know of any individual or group who has more expertise in the marketing and management of B&B properties. I will be pleased to provide more details of his abilities if requested."

Randy has deep integrity that you don't find in many people, especially consultants of any kind. He truly cares about the success of your business and also helping you, the innkeeper, become a successful business owner. His values are "baked in" to his business model and it is why he works on the "I don't make money unless you make money" model.

Randy is prompt in returning all phone calls or email questions.

His help allowed us to finally make our business a success after 15 years of just scraping by. He was able to quickly assess what we needed to do on room improvements and updates and was a great encouragement in getting it done quickly. Although I knew that we needed to redecorate and update our bathrooms, Randy's expert opinions about what is important to guests was really helpful in getting the look right to appeal to a broad range of guest types.

I would not hesitate to hire Randy again. He understands marketing and was able to customize a plan for our particular needs and unique market. (We are not in a destination location.) He knows about marketing options that are not easily found through a simple internet search and has tested strategies that work in getting your property seen and then booked by future guests who might not have otherwise ever even known that you exist. This was key for getting our business growing.

Since working with Randy, our occupancy has almost tripled and our income has more than doubled. We have been able to continue to grow since we formally stopped working with Randy and all of his strategies are now my strategies! He will teach you everything he knows and customize to your particular business and market variables.

I would highly recommend hiring Randy only if you are ready to hear hard truths about yourself, your business and your past choices. You have to want to change and do things differently and Randy is very direct and "no nonsense" in telling you what has worked for him and many of his successful clients. These will probably be things you haven't tried before and will require you to completely change your perspectives. If you aren't willing to do the hard work involved in growing your business and increasing your own personal development, Randy's direct assessments of how you have fallen short in the past might offend you. I was ready to change and do things differently and I completely trusted Randy's expertise on growing occupancy and income, so his strategies worked brilliantly for me.

I would work with him again in a heartbeat and his guidance has truly changed my business and personal life. I have all the tools to continue to be successful in running my B&B for many years to come.